Shipping nationwide with Royal Mail Tracked 24H delivery service in order to get your orders delivered to you fresh.

Please allow up to 3 working days for your order to be dispatched.

The service that Royal Mail provide will not post through a letterbox so
ensure that when the tracking information via either email/text is provided, if there isn't going to be a recipient at the shipping address, ensure the delivery instructions are changed by selecting a ‘safe place’ a ‘neighbour’ ,to arrange a re-delivery or collect instead.

Once ordered, please double check all shipping details are correct as this information is what will ultimately be on the postage label. If any of the information is incorrect then we cannot be held responsible once the parcel leaves us and no refund or replacement will be issued.

Ohh Crumbs won't be held responsible for any shipping delays after dispatch. Royal Mail state in their sending terms "We aim to deliver Tracked 24® the next working day" significantly highlighting the idea
that this is AN AIM, NOT A GUARENTEE. However, if the item hasn't been delivered by the due date plus 7 working days then we are able to submit a compensation claim to Royal Mail on your behalf.

If we need to make a claim for a lost or damaged item, and it is
successful, we are only be able to offer a replacement and not a refund. If the claim isn’t accepted, we won’t be held responsible for the lost, damaged or undelivered item.

By confirming an order means you understand and accept Terms and Conditions.

Your baked goods are made and prepared in a kitchen that handles food products including eggs and other dairy products, nuts and gluten therefore we can't guarantee traces present in your bakes.

All our bakes contain WHEAT, GLUTEN, SOYA, BARLEY, DAIRY, EGG

And toppings contain TREE NUTS including HAZELNUTS, PEANUTS, PISTACHIO and ALMONDS

Your bakes will stay fresh up to 7 days after its date of dispatch ensuring they have been stored in an air tight container in a cool dry place.

It is recommended not to store them in the fridge unless before they are consumed, they are left to get back to room temp.

Everything can also be frozen to extend their life.

When consuming, why not consider warming up in the microwave for 15-30 seconds and enjoy with ice cream😋